Delivery & Collection
Updated delivery charges for Puckin’ Go. Local delivery is priced by postcode zone so we can keep it practical while covering fuel, vehicle running costs and delivery time.
Local delivery
Delivery dates can normally be booked up to 2 weeks ahead, subject to availability. Delivery times are estimates rather than guaranteed time slots unless specifically agreed.
Local delivery postcodes
Zone 1
G74, G75
Zone 2
G1, G2, G3, G4, G5, G11, G12, G13, G20, G31, G32, G33, G40, G41, G42, G43, G44, G45, G46, G51, G52, G53, G71, G72, G73, G76, ML1, ML3, ML4, ML5
Zone 3 — now including Paisley, Renfrew & Braehead
ML2, ML6, ML7, ML8, ML9, ML10, ML11, G67, G68, KA1, KA2, KA3, KA11, KA12, KA13, KA14, KA15, KA20, KA21, KA22, KA23, KA24, KA25, PA1, PA2, PA3, PA4, PA5
Newly added: Paisley (PA1–PA3), Renfrew and Braehead (PA4), Johnstone and Elderslie (PA5). Delivery is still limited to addresses in the shop's approximately 20-mile local area, and boundary addresses may need confirmation.
Use the postcode checker in the basket to select the right zone. Exact addresses must also be within our local delivery area, typically 20 miles from East Kilbride. If an address falls outside our service area, choose UK courier shipping or click & collect.
UK courier shipping
| Service | Price | Typical timeframe |
|---|---|---|
| Standard UK Shipping | £5.95 Free over £99* | 3–5 working days |
| Express UK Shipping | £9.95 | 1–3 working days |
*Free standard shipping does not remove oversized or bulky-item surcharges.
Oversized and bulky equipment
Courier charges are calculated by shipping class so customers are not charged a full goalie-kit fee for one small goalie item.
| Basket contents | Additional UK courier charge |
|---|---|
| One or more hockey sticks / long items packed in the same shipment | +£15.00 |
| Goalie pads on a partial goalie order | +£20.00 |
| Goalie chest / arm protection on a partial goalie order | +£10.00 |
| Bulky goalie bag on a partial goalie order | +£15.00 |
| Full goalie kit — pads + blocker + catcher + chest/arm | +£45.00 total goalie surcharge |
| Full goalie kit plus one or more sticks | +£60.00 (£45 kit + £15 long parcel) |
These courier surcharges still apply where the basket otherwise qualifies for free standard UK shipping. They are not charged for Click & Collect or Puckin’ Go local van delivery. Unusually large custom orders, pallets or specialist freight will be quoted before dispatch.
Click & Collect
Click & Collect from 37 Glenburn Road, East Kilbride, G74 5BA is free. Please wait until we confirm that your order is ready before travelling to collect it.
Missed deliveries, addresses and delays
- Please provide a complete and accurate delivery address and postcode.
- Where a courier attempts delivery, the courier's redelivery or collection procedure will apply.
- Local-delivery orders may be rearranged where nobody is available to receive them.
- Weather, traffic, courier disruption, supplier delays and other circumstances outside our reasonable control can affect estimated delivery times.
- If an order is split into more than one parcel, tracking may be issued separately.
Damaged or missing parcels
If a parcel arrives visibly damaged, or an item is missing, please contact Puckin’ Go as soon as reasonably possible with your order details and photographs where useful. Reporting promptly helps us deal with the courier, but this does not remove your statutory rights.
Contact
Telephone / WhatsApp: 07586 535143. The public @puckingo.co.uk email address will be added before launch.